Frequently Asked Questions

Once an auction starts, a reserve can not be increased, however they can be decreased with written notice by the seller.

Maynard Auctions is an online auction platform facilitating the sale of real estate, vehicles, and high-value assets. We act as an intermediary between buyers and sellers, providing structured auctions, price discovery, and transaction execution.

All our lots are online and will have timers to show when they end. Please check current auction lots here.

No. All assets listed for auction are owned by third-party sellers. Maynard Auctions does not own the lots unless explicitly stated .

Yes. All bids placed are legally binding offers. Once the auction closes and the highest bid meets or exceeds the reserve (if applicable), the buyer is contractually obligated to complete the purchase.

Only hand over your items to official Maynard Auctions representatives whose Emirates ID lists Maynard Auctions LLC as their employer, and only after a contract has been signed and stamped by C-suite executives.

Maynard Auctions LLC shall not, under any circumstances, be held liable for any loss, damage, or misappropriation of goods that occurs as a result of a client voluntarily handing over items to any person not officially employed by Maynard Auctions LLC and not presenting the required documentation described above.

Any such action is undertaken entirely at the client’s own risk and responsibility.

All auctions are conducted as timed online auctions. Bidders may place bids at any time during the auction window.

Yes. A 10% security deposit of the starting bid (or maximum bid for items) is required to activate bidding.

The reserve price is set by the seller, in agreement with our expert valuation team, to ensure it reflects fair market value. This price must be mutually approved and is kept confidential, guaranteeing the lot will not be sold below a certain amount thereby protecting the seller’s interests throughout the auction process.

Payments are made via bank transfer, bank cheque, cash and Cryptocurrency may be accepted where stated; subject to compliance approval.

The successful buyer must pay the remaining amount towards the final hammer price, along with all applicable auction fees, within 48 hours of the auction’s conclusion.

No. Each user may only have one active account. Multiple accounts may be suspended or terminated.

No. Maynard Auctions is not an escrow agent, trustee, or fiduciary. Funds are collected and disbursed strictly as an intermediary and settlement agent, in accordance with applicable laws and the auction terms.

Buyers are encouraged to inspect lots prior to bidding. Condition reports may be available but are not guarantees.

No. Any form of price manipulation, self-bidding, or collusion is strictly prohibited and may result in penalties, forfeiture of deposits, and account termination.

If a bid is placed within the final 60 seconds of an auction, the closing time automatically extends by another 60 seconds. This continues until no new bids are placed within a 60-second window.

Yes. Maynard Auctions may update the Terms & Conditions at any time. Continued use of the platform constitutes acceptance.

Disputes are governed by Dubai law and fall under the exclusive jurisdiction of Dubai courts.

No. Maynard Auctions is not liable for indirect, consequential, or market-related losses and does not guarantee outcomes.

Yes. We reserve the right to refuse or terminate service for compliance, sanctions, or regulatory reasons.

The buyer’s deposit will be forfeited, and the lot may be re-auctioned. Legal action may be taken where applicable.

Please check individual auctions for opening times.

Yes, as long as your verified to do so by the registered buying individual/company before the auction.

Please contact us and let us know what you are considering selling and we will advise you if we deem it is something we can sell for you, but as a guide we specialise in real estate, luxury items, watches and jewellery. Please note, we do not currently auction livestock.

All lots of items or real estate will come with condition reports. Please note, these should not be relied upon and bidding is at own risk.

Yes, if you see an advertised lot and you are serious about buying it before auction, we can make an offer to a seller on your behalf, just contact us if you wish to do so.

Bids can be placed online after logging in and your account has the right to bid by already completing auction registration and making adequate security deposit.

This is a seller's fee for including a lot in our auctions of AED 150 + VAT. For each additional lot(s) you enter into the same auction, there will be further lotting fees of AED 75 + VAT per lot. Lotting fees are non-refundable. If a lot goes unsold, or for any reason is re-entered into one of our following auctions, the lotting fee does not have to be paid again for that specific lot.

No you cannot cancel a bid once made and it is legally binding. You cannot renegotiate a winning bid after auction either, therefore all bidders are advised to not bid beyond their maximum amount.

Click here to register with us. For more information or help registering, please contact us.

If you have any technical issues using the site, please contact us for assistance.

Yes, you can opt to join our mailing list for all information on upcoming auctions.

We accept bidders from anywhere worldwide. It is solely your responsibility for ensuring you are able to complete a transaction and collect/have an item shipped.

No.

You need to be 18 years of age minimum.

A lot security deposit is 10% of the starting bid amount on each lot. It must be deposited by each bidder before being granted access to bid on the lot.

See our Contact page for our location details.

An estimate is a price range that we expect a lot to sell at.

A reserve price is applied to a lot and agreed between us and a seller to set a minimum selling price for their lot.

If a reserve is not met at the end of the auction, the lot will be unsold. Reserves are fixed. A seller will be contacted after their lot goes unsold and will be asked if they wish to accept the highest bid received.

We accept cash, debit/credit card (charges applicable), bank cheque and cryptocurrencies (BTC, ETH, USDT or USDC but not limited to through partners). Special conditions on lots concerning payment methods may apply. For any purchases in cryptocurrencies through Maynard Auctions the buyer is liable and must pay all associated transfer fees.

If you do not win: refundable (or transferable to another auction).

If you win and fail to complete the transaction: forfeited.

Refunds may take up to 21 working days

If your lot sells, we will be in contact with you usually within 24 hours of the auction ending.

Value added tax (VAT) 5% is applicable on all auction associated fees. VAT is also applicable on the hammer price of all commercial properties.

Due diligence means making sure that you are fully informed about any property that you are interested in bidding on.

To be able to bid on real estate, Passport is mandatory. For all other lots, photo ID such as Emirates ID/national ID or driving licence is acceptable.

The online bidding process has been designed in a way to ensure that accidental clicks don't result in a bid submission, for example you must confirm you want to bid after pressing place bid.

Past auction results are located on our Past Auctions page.

24 hours providing that it has been approved.

Yes, your deposit is 100% refundable and can take up to 21 working days.

Yes, you will be able to see you have been outbid on your account and we will also send you an email notification.

KYC (Know Your Customer) is a required process that verifies identity using official documents to prevent fraud and ensure transparent transactions.

You’ll receive an email outlining the next steps, which may vary depending on the type of lot you’ve won.

If you experience any issues or have a dispute regarding your transaction, item, or auction process, please contact our support team immediately. We're here to help resolve concerns quickly and professionally.

Maynard Auctions promotes listings through targeted digital advertising, curated email campaigns, premium website placement, and social media exposure. High-value lots also receive additional visibility through media outreach, private client alerts, and direct engagement with our exclusive Platinum Club investors, ensuring your lot reaches a network of serious, qualified buyers.

It is a service that allows you to sell an asset to Maynard Auctions and optionally repurchase it back within an agreed period, at an agreed price.

No. The Buyback Service is not a loan or credit product. It is a sale with an optional right to repurchase.

If you choose not to exercise the buyback option within the agreed period, Maynard Auctions becomes the full and permanent owner and has the right to resale the asset.

Yes, property lots will have set viewing days and times before auction.

Sellers will pay 1% + VAT (subject to a minimum of AED 10,000) of the hammer price.

You must sign a Memorandum of Understanding (MOU) within 48 hours along with completing payment and transfer procedures as required. Ownership transfer is subject to approval by relevant authorities.

Maynard Auctions is not liable if a property transfer is denied or delayed by authorities, courts, developers, or banks.

Settlement occurs on the day of transfer.

Yes. All real estate is sold “as is”, including court-ordered sales. Buyers must conduct their own inspections and due diligence.

Your property is promoted through a strategic multi-channel approach designed to attract serious buyers. This includes targeted digital advertising, email campaigns to our investor network, social media exposure, and premium placement on our website. Additionally, your listing is featured across leading property portals to ensure maximum visibility both locally and internationally. For high-value properties, we also engage our Platinum Club investors through direct outreach and private alerts.

All residential and commercial real estate such as apartments, townhouses, villas, offices, shops, warehouses, land plots and buildings etc.

The successful buyer must pay the remaining amount towards the final hammer price, along with all applicable auction fees, within 48 hours of the auction’s conclusion.

2% + VAT (subject to a minimum of AED 10,000) of the hammer price, as well as any property registration fees such as Dubai Land Department fees and trustee office fees.

Yes you can. You are responsible for checking the special conditions of a real estate lot as some lots may be for cash buyers only. It is recommended you have mortgage pre-approval in place before auction.

Yes, properties under construction and off-plan resale properties can be sold at auction.

Only once transfer of the property is complete at the governing trustee office.

Yes, there is no reason that you cannot buy your first property at our auction.

Yes, conveyancing is provided and included in the buyers fees for all property transactions that are conducted through our platform by our conveyancing partners. If you wish to use your own third-party for conveyancing, you may do so at your own cost.

Yes, tenanted properties can be sold at auction. Sellers are responsible for providing accurate details of the tenancy. Sellers should also inform their tenants that the property is being sold by auction and ensure there is no issue for access or viewings.

Potentially yes, if at any stage we have an unsold property that you would like to offer on, we can negotiate on your behalf with the seller.

PIP stands for property information pack. All real estate lots will have an attached PIP. It will contain downloadable documents relevant to a specific lot and it is advised that those documents should be checked by all prospective bidders/buyers for their own due diligence.

Yes, properties requiring repair or property that can be demolished with approval are suitable for auction.

Different to some countries, it is not mandatory to have a legal representative when purchasing in the UAE.

Settlement occurs within 21 working days from auction end date.

Only hand over your items to official Maynard Auctions representatives whose Emirates ID lists Maynard Auctions LLC as their employer, and only after a contract has been signed and stamped by C-suite executives.

Maynard Auctions LLC shall not, under any circumstances, be held liable for any loss, damage, or misappropriation of goods that occurs as a result of a client voluntarily handing over items to any person not officially employed by Maynard Auctions LLC and not presenting the required documentation described above.

Any such action is undertaken entirely at the client’s own risk and responsibility.

Yes, items can viewed by appointment, please contact us to arrange.

15% + VAT of the hammer price.

Lotting fee: When entering a lot into our auctions, there is a lotting fee of AED 150 + VAT. For each additional lot(s) you enter into the same auction, there will be further lotting fees of AED 75 + VAT per lot.

No, item and goods lots will have shipping estimates and all courier charges are the responsibility of the buyer.

If your item goes unsold by not meeting reserve, you can accept the highest bid. If you do not wish to accept the highest bid, you can keep your item consigned to us and it can be entered into the next auction at no extra cost.

In very rare cases, this can happen. We may at first offer your item to the next highest bidder. If we are unable to sell your item by this manner, your item can be kept on consignment with us and offered in our next auction at no extra cost to yourself.

The buyer is responsible for all customs duties and taxes along with any other after sale fees related to the winning lot.

Settlement occurs within 48 hours after transfer of ownership.

The successful buyer must pay the remaining amount towards the final hammer price, along with all applicable auction fees, within 48 hours of the auction’s conclusion.

5% + VAT of the hammer price.

Yes, by appointment only.

Within 3 working days.

There is zero seller’s premium, only lotting fees apply.

Maynard Auctions is not responsible for vehicle registration and this matter is solely the responsibility of the buyer and seller parties.

As a guide, we only sell vehicles with an estimate of AED 50,000+, such as modern and classic cars, motorcycles, boats and aircraft.

We can’t guarantee a test drive and any are solely at the seller’s discretion, responsibility and liability.

No, we do not provide vehicle financing.

No, we do not sell damaged vehicles.

No, there is no mileage limit on vehicles

No, we do not provide any warranties and all purchases of vehicles at our auctions are at buyer’s risk.

No, we do not provide vehicle insurance, this is the buyers responsibility.

Yes, this is solely the buyer’s responsibility to arrange the shipping after the seller has de-registered the vehicle.